A typical, everyday conversation with a United Kingdom First World Utility Provider:
The Provider (following just short The P.) or actually a nice angel-like female electronic voice: "Welcome and thank you for calling Thames Water"
The Stupid (me) thinking: Did I have a choice?
The P: Please choose CAREFULLY from the following options. If you call for your bill, press 1, if you call because you moved home or are about to move, press 2, if you call due to a water leak or other technical problems, press 3
The Stupid (me): I press 2
The P: Thank you. Please choose CAREFULLY from the following options:
The Stupid: What the f***
The P: If you already moved home, please press 1, if you are about to move, press 2
The Stupid (that's again me...): I press 1
The P: To provide you with a better service, please enter your customer number
The Stupid (you know who): I don't press anything, as I am a new customer...
Loooooong pause
The P: We are sorry, we could not recognize your entry. You find your customer number on the top right of your lates bill. Please enter your customer number.
The St...never mind: I don't press anything, as I am still a new customer
The P: We could not recognize your entry. You will be transfered to one of our customer service representatives
Me: Wieso nicht gleich???
The P: Sorry we are currently experiencing a high number of calls. Your expected waiting time is 75 minutes
The Stupid: go figure....
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